Frequently Asked Questions

  • Simply sign up through our “New Customer Sign Up” link. This will take you to a quick form to fill out, and once we receive it, we’ll reach out to schedule your dog’s free trial and take it from there!

    You can also call (212) 371-8901 or email info@rooseveltpups.com to set up an account, or we can book an appointment for you directly.

  • All pups must be up to date on vaccinations, including Bordetella, Distemper, and Rabies. Dogs should also be friendly with others and complete a quick temperament evaluation to make sure everyone has a safe and happy time.

  • Yes! Our boarding is designed to feel like a sleepover. Dogs enjoy daytime play and settle in comfortably at night with lots of care and attention. We ask that you bring enough food for their stay, along with a bed or any personal items that help them feel at home.

  • Yes, we do! Pick-up and drop-off can be scheduled ahead of time for your convenience. Just let us know what works best for you.

  • For daycare, just bring your pup! We’ve got everything covered. If your dog needs to be fed during their stay, please bring their food. And if they have any special needs or preferences, just let us know and we’re happy to accommodate.

  • We do! Every new dog goes through a brief evaluation to make sure daycare is the perfect fit and the trial is completely free. It helps us keep the environment safe, fun, and stress-free for everyone.

  • No booking needed! Once your pup passes the initial trial, you’re welcome to bring them in anytime during our store hours.

  • Grooming rates vary based on breed, size, and coat type. For example, a 25 lb Cavapoo would be around $100 for a full grooming. If a coat is matted, additional brushing may be required (starting at $30). We also offer à la carte services like nail trims, anal gland expression, and face or sanitary trims.

  • Booking is easy! You can reach out to us directly by phone or email or use our online system, Gingr. It has everything you need to book services, manage your account, and upload your dog’s current vaccination records. We recommend reserving in advance since spots can fill up quickly.